Customer Testimonials
Camelback Road’s Reviews
well my wife and I desperately needed a new car do to an accident totalling are car leaving us with nothing from the insurance. talk to Bob oday he was honest told us the cost and payment's. yeah your going to pay way over Kelleys blue book, yeah it will have high miles, yep every little thing in the car might not work. you do get a car that drives good with 600 bucks down even if you have poor credit. they offer a temporary insurance for 30 bucks. so you can drive it off the lot. took us about and hour to be in a new to us car.
We were repeat customers, having bought a car at Cactus Jack's five years earlier which worked out well for us. This time, we worked with Adrian on purchasing our car. He did a good job of answering our questions, and we were able to get a reduction in the down payment and a $500 price reduction for being a returning customer. However, when the time came to sign the final paperwork, Adrian had to work with another customer, so he sent Bob to complete the paperwork with us. Bob, however, was very pushy and unwilling to answer our questions, sometimes presenting papers to us saying they were about something in particular, when they really were about a couple of other things as well. He seemed annoyed when my wife wanted to check things over in the paperwork to make sure that we knew what we were signing and could agree to it. At first he didn't want to tell us about the hidden GPS system that is put in all their cars in case you are delinquent on your payments. He also implied that people who come in to have things checked out in the first fifteen days could get charged a diagnostic fee and a labor fee if it turned out the mechanics didn't find a problem, saying that some people bring their cars in to be checked out for what he considered to be trivial reasons. So the final paperwork process was by far the worst part of our car-buying experience. Shortly after we bought the car, an issue did come up, and we brought it in to service, and everything went fine. So, once again, we have what seems so far like a good car, and while the car-buying experience there was mostly a good one, I must say that the final paperwork process with Bob was not satisfactory.
Fast easy car buying experience.
All went well
Walked in and "a little stumpy man" named Adrian approached me and my family looked like one of the guys from the lollipop guild,from "The Wizard of Oz"... yelling"WHO Up"!!!! I moved pass this silly stumpy person. I then found Matthew the person II talked to on the phone, he was great! Had a great attitude and was very good looking and we'll spoken and polite. I paid 700$down and got a low payment would def recommend this place. Thanks for letting me buy a car Matt S everyone ask for " Matt S" he's only off on Tuesdays so don't go in on that day.
Blades in motion
Used car dealer should be better.
The folks at Cactus Jacks are very friendly and accommodating. The process was short and painless. Good car selection and Izzy was very professional and accommodating, I was picky and a pain but he was very patient and helped me choose a great car. Stop in and see Izzy Gutierrez you wont be disappointed .
Cactus Jack Mesa’s Reviews
Very helpful.and super kind. Ken was great.
Such an amazing experience with Luis! Everyone was amazing and such a pleasant experience. Super fast process, very nice vehicles, and great customer service. They work with anyone no matter what their situation is.
I just bought a vehicle from hazen and the experience was nice and easy he was very helpful and explained everything nicely.
KEN was awesome!!! Had me out the door in 2 hours! Thank you so much!
Luis was AWESOME !! I’m so happy with the service I received and he explained everything ! Definitely recommend coming here !
Ken was very helpfull n very professional as well i do recommend this place if u r looking for a new car
Great place to buy a car, walked in and Luis had me in a car in under an hour!
Really great experience. Luis was very friendly and fast and was able to find me a nice newer reliable car.
My experience here at cactus jack was amazing and Ken was amazing he help me with everything and made this the most pleasant first time buy.
We just bought a car from Hazen Belyea at Cactus Jacks Mesa! He's awesome! I highly recommend doing business with him. Thanks Hazen!
Cactus Jack Glendale’s Reviews
Haven't had any problems out of my baby got her close to 2yrs ago!!!
Henry sold us a beautiful 2013 Dodge Avenger that looks and run brand new with great low miles. They worked with my bad credit and repo. Great place that does expect you to pay half the car right there.
Great customer service! Very friendly I recommend going to this location! Got me in a car fast helped me change my life!
Love this place. Very friendly and helped me out a lot. First time buying car off of a lot. And I would do it again. Thank u so much for working with me.
I went in expecting to purchase a used vehicle. I didn't even knew which one, and one of the sales men took care me from the beginning till the moment I left the dealership. I was very upset to not find here the car which will fit not just my budget but also my requirements (Happily I found it one month later at repokar), but still loved spending time here.
Lots of cars. Buy here, pay here
Let me just express how pleasant my experience here was! As someone who recently moved here from Ohio.. my first initiative was to get a vehicle for the right price! I had been eyeing a vehicle here for some time and was praying and hoping that it didn't sell before I was able to come in! Last Saturday I stopped by to speak with a representative and Henry was an absolute joy and soo great to work with and the selection was right up my ally of what I was looking for! Thank you Henry of Cactus Jack's!!! Definitely will recommend this location to anyone who wants a car and a warm experience!!!
Henry went beyond customer satisfaction, he was just the most caring car salesman to help me get into a car. I would recommend anyone who wants a car to come to Cactus Jack in Glendale Arizona. Thanks for helping me get a great deal and good car.
Cactus Jack Bell Road’s Reviews
John and Mark got me in and out very quickly with affordable price car. Thanks so much!
John & Mark Made our Vehicle Purchase Real easy We came in and saw Options That were definitely Hot in the market And walked out With a vehicle In No Time Thanks Cactus jacks Ya really came thru
John and Mark we'r great!! They helped us get a great vehicle quickly and hassle free!! We had our 3yr old with us and they were very accommodating for her also. So friendsf I felt like we have known them for years!!!!
Mark was great , got a good deal on a suv!
Mark, John & Rick are awesome. All car dealerships should follow their footsteps. This is the most stress free place to buy a car that I have ever been. I have bought a lot of cars.They are all about customer service as it should be.
John was very friendly and nice. He was very easy to talk to and help me out with a lot. I was in and out real quick. I brung my kids cause I had no sitter and they were very family oriented and kept my kids busy. Everyone in the building had a funny and friendly vibe. We were able to joke and make the process a lot more fun and easy. Thank you John and Staff
John was an excellent salesman! Very attentive and informative. John and Mark both made us feel extremely comfortable as soon as we walked in. We walked in to only window shop and we were extremely excited to drive off the lot with our car!!! This is the place to come for good customer service and great cars
John and Rick are wonderful. They really worked to help us. Great people
Cactus Jack Sky Harbor’s Reviews
Staff is great and Ray is great.
Fast approval.. Nice car at fair price
Jose & ray helped me out with a nice car everything was smooth & fast it was soo cool we even had a great conversation come down & check them out u will be satisfied
Great place to buy a car!!! Fast and easy approval, great choice of cars AND all employees are very helpful. I'd recommend whomever looking to this place hands down.
Got our new truck their, had a bit of bump with the truck not starting, it ended up being the key.It all worked out, should be happy.
Best place to buy a they are very affordable,nice and offer good service
Great place to buy a car. Jose was so nice and helpful, and found me a very nice car. THANKS JOSE!!!
Jose has excellent customer service. He was fast and found me a great car. Will definitely come here again. Thanks Jose.
Amazing place. Just got my first ride. Jose was a great help. Thanks cactus jack for everything.
Cactus Jack Surprise’s Reviews
Thank you for making things right.
I just bought a car from Hazen Belyea, he was very friendly and worked with me even with my bad credit, great service
Patrick helped me get a real nice Jeep. Other dealers couldn't get me approved because I'm self-employed and not so good credit. I called him before i went in and he told me what to bring. I think I might have been at the Surprise Cactus Jack's for an hour and a half at the most before we were all done
I was a bit skeptical about going to a buy-here-pay-here dealership. That changed once I got there. I called first and spoke with Paul. I thought he was just telling me what I wanted to hear. I have bad credit from divorce and a bad car crash. I went to 5 big name dealers...yes on the phone and NO to my face. When I got there, Paul introduced me to Patrick, the manager. I asked Patrick if he could pull my credit so we can save some time. He said "we don't need to pull credit to finance a car for you". He said as long as I have a full time job and down payment, we're good. He actually did it! I put $1200 down and got a GOOD car! No credit pull. That was back in March of 2018 and the account is now showing on my credit and starting to improve it. Thanks for helping me when nobody else would
We love the car fast friendly service."
Couldnt be happier that i walked in into this place. Warming welcome from pete. Explained everything from a-z. Loved the vehicle selection. Smooth transaction . very polite and friendy. Would highly reccomend the the services here. Awesome sales person . you rock pete!!!
Great experience, wonderful staff everything was taken care of, very easy to get a car here and it's affordable. I highly recommend coming here. Ask for Patrick he is awesome and very knowledgeable.
I had a good experience with Pete from cactus jacks auto he was very helpful and explained everything very thoroughly.... Good guy..... Good experience.....
Cactus Jack Avondale’s Reviews
Great experience. I have no credit and its impossible for me to get a loan because of this issue. I was helped by Carlos and he was fantastic. And the sales manager was very helpful and patient which I very much appreciated. I would definitely recommend this place to anyone I know.
Calvin was a great sales pitcher had me walking out with the keys and a helluva good day
great customer service & nice vehicles
Great service and helpful employees. Carlos and Will helped me get out with a nice car in less than 2 hours. Recommended there services.
Great service ! I went to this location yesterday nervous thinking I wasn’t going to be able to get in a car but little did I know I was approved for an amazing Dodge Challenger which I love thanks to the asst manger Carlos he is great by the way he answered all my questions made sure everything on the car was good including the gas lol and also I want to thank Will the fiancé manger your awesome ! Thank you for getting me the best deal Guys I strongly recommend you stop by this location you will not be disappointed !
Carlos Villalpando has great customer service experience and helped me through my very first car purchase. Great used dealership and extremely helpful. They want you to keep your car and give you excellent ways to make that easier. Thank you.
I came to cactus jack and carlos villalpando jr was a great help convince me to buy a car and i was very pleased the way he treated me and my family
Very nice people and great service
Very pleasing experience. Love my new Buick. Kelvin and Will were very helpful and made car buying easy and fast. Unlike my last experience with AutoCash. Thank you guys!!!
Cactus Jack Tucson’s Reviews
We went to 3 other dealerships last week and got the run around from everyone. Went to Cactus Jacks and wish we went there first. Joe was a very honest very fast and got us in a car within an hour with no hassle. I will be recommending others to go see him.
Thank you Joe for your great service and prompt attention to our vehicle. Don’t pass this place up we did we will definitely be back for a future vehicle.The mechanic is great and fast as well! 5 ⭐️⭐️⭐️⭐️⭐️ from the Duran Family!
They are very helpful and will get you in a car fast!
Very helpful manager
I had a great experience with Cactus Jacks! Great people, great vehicles. They were such a pleasure to do business with. I would definitely recommend to stodgy looking to buy a car.
Joe was great, they're upfront and professional, I would highly recommend
So far, so good.... Down payments are decent , no hassles and no BS
Richard Madrid its the guy!! After been almost kick Out of a lot of Dealers in tucson i stop by and after 1.5 hour i was Driving my Chevy Equinox whit a 1000 down payment and biweekly payments after one year im ready to pay Off the car whit my tax return and get another one for my Wife thank U Richard
