Customer Testimonials
Camelback Road’s Reviews
awesome truck selection in surprise.
Adrian helped me out a lot! Ask for him, he is super patient and supportive and seems pretty honest. Overall my experience here was great and Adrian’s customer service was awesome!
My sales guy is the best, the guy in payments and service wanted to charge me a $75 diagnostic fee for my window that is off track and will not roll back up.Then to be told I had to make an appointment and the soonest was next Friday. I said that we are in Arizona and he replied that it's a good thing that it's fall. Like I said, I love my sales guy he is caring and was able to get the fee waived but I have to wait till this next Friday
Awesome dealer they treat u with respect & give u a decent car
Haven't been but I purchased a truck from there 5yrs ago and it ran perfect for 3yrs
Cactus Jack Mesa’s Reviews
Luis made this the easiest possible way to buy a car. Thanks!
This is our second car we've bought from Ken. He's the best car sales man!
We needed a car from a recent repo and Luis helped us get a new car. It was fast and efficient! Longest part was choosing the vehicle and getting references down. Which is nothing to complain about!
My name is Dennis , I just bought a car from HAZEN at catcus jacks sales! Very fast and helpful hands! I recommend 10/10 if you want a deal done fast !
I just bought a vehicle from Hazen today. Financed in less than 2 hours.
So I needed a car fast, my friend Aaron help me find a place and introduced me to ken, great service great help great car thanks guys
Very great service from Luis Compos and I left with the car I wanted !!!! Yayyy thk you!!!
Came in and was greeted as soon as coming out of my vehiacle with a kind car sales man names Luis Campos he is a super cool guy to help you out with any deals you are looking for helps you out fast and gets you the best deal available am pleased to say that he got me and my family a car. I have gone to ather places but thus place I strongly say that it was a great refrence from co workers and was a good choice
Ken was very helpful throughout the entire process of buying a car. He was very friendly and straight forward with everything we needed to walk out the door with a car! Great experience!
Ken did good for me and made every thing easy
Cactus Jack Glendale’s Reviews
Great customer service! Very friendly I recommend going to this location! Got me in a car fast helped me change my life!
Love this place. Very friendly and helped me out a lot. First time buying car off of a lot. And I would do it again. Thank u so much for working with me.
I went in expecting to purchase a used vehicle. I didn't even knew which one, and one of the sales men took care me from the beginning till the moment I left the dealership. I was very upset to not find here the car which will fit not just my budget but also my requirements (Happily I found it one month later at repokar), but still loved spending time here.
Lots of cars. Buy here, pay here
Let me just express how pleasant my experience here was! As someone who recently moved here from Ohio.. my first initiative was to get a vehicle for the right price! I had been eyeing a vehicle here for some time and was praying and hoping that it didn't sell before I was able to come in! Last Saturday I stopped by to speak with a representative and Henry was an absolute joy and soo great to work with and the selection was right up my ally of what I was looking for! Thank you Henry of Cactus Jack's!!! Definitely will recommend this location to anyone who wants a car and a warm experience!!!
Henry went beyond customer satisfaction, he was just the most caring car salesman to help me get into a car. I would recommend anyone who wants a car to come to Cactus Jack in Glendale Arizona. Thanks for helping me get a great deal and good car.
Henry was great! My car broke down and it's been over a month I have been tying to find one with good miles and affordable! Finally came to Henry and left the same day with a car! Great customer service and very helpful! Thank you Henry :)!!
Cactus Jack Bell Road’s Reviews
The service manager is a hard working, very friendly guy!!
Everyone is so funny and makes you feel welcome like family lol works with you too!
Rick, Mark, and John were totally awesome. They worked with us and found us the perfect vehicle.
Bought my vehicle from cactus jacks in mesa, about a week later the blend door actuator started clicking like crazy. Cactus Jacks in mesa referred me to truefix to pay the $299 deductible. Randy over here in the service department at cactus jack's on bell rd. contacted me and got me taken care of. Cant thank him enough.
THEY AWESOME ESPECIALLY JOHN VIEYRA! THEY ARE SO HELPFUL FROM THE START TO THE END AND DRIVE OFF WITH YOUR VEHICLE! THANKS JOHN!
In and out, great service. Will use them again
Rick and Mark have been great. So far so good everything has been good
I worked with John and mark they made the process very easy and don’t make me feel bad if I said no to a specific car. They were patient and quick. Great experience.
They were willing to work with me so I could get the car I wanted..... Very nice people as well!
Cactus Jack Sky Harbor’s Reviews
Jose & ray helped me out with a nice car everything was smooth & fast it was soo cool we even had a great conversation come down & check them out u will be satisfied ?
Great place to buy a car!!! Fast and easy approval, great choice of cars AND all employees are very helpful. I'd recommend whomever looking to this place hands down.
Got our new truck their, had a bit of bump with the truck not starting, it ended up being the key.It all worked out, should be happy.
Great place to buy a car. Jose was so nice and helpful, and found me a very nice car. THANKS JOSE!!!
Jose has excellent customer service. He was fast and found me a great car. Will definitely come here again. Thanks Jose.
Amazing place. Just got my first ride. Jose was a great help. Thanks cactus jack for everything.
Best place to buy a ? they are very affordable,nice and offer good service
Great place,friendly sales staff
They gave me a definite "No!" Even though they were not going to have my business. The gentleman was polite, professional and suggestive. Definitely will recommend as a positive experience.
Cactus Jack Surprise’s Reviews
Patrick helped me get a real nice Jeep. Other dealers couldn't get me approved because I'm self-employed and not so good credit. I called him before i went in and he told me what to bring. I think I might have been at the Surprise Cactus Jack's for an hour and a half at the most before we were all done
I was a bit skeptical about going to a buy-here-pay-here dealership. That changed once I got there. I called first and spoke with Paul. I thought he was just telling me what I wanted to hear. I have bad credit from divorce and a bad car crash. I went to 5 big name dealers...yes on the phone and NO to my face. When I got there, Paul introduced me to Patrick, the manager. I asked Patrick if he could pull my credit so we can save some time. He said "we don't need to pull credit to finance a car for you". He said as long as I have a full time job and down payment, we're good. He actually did it! I put $1200 down and got a GOOD car! No credit pull. That was back in March of 2018 and the account is now showing on my credit and starting to improve it. Thanks for helping me when nobody else would
We love the car fast friendly service."
Couldnt be happier that i walked in into this place. Warming welcome from pete. Explained everything from a-z. Loved the vehicle selection. Smooth transaction . very polite and friendy. Would highly reccomend the the services here. Awesome sales person . you rock pete!!!
Great experience, wonderful staff everything was taken care of, very easy to get a car here and it's affordable. I highly recommend coming here. Ask for Patrick he is awesome and very knowledgeable.
I had a good experience with Pete from cactus jacks auto he was very helpful and explained everything very thoroughly.... Good guy..... Good experience.....
They have bent over backwards for me. Sorry for forgetting to do this review pete. You are helping me so much thx again
I got a Saturn Aura from here. Beautiful vehicle, sunroof, leather interior, it was a great steal. The salesman wasn't pushy and he was very helpful throughout the whole process. I brang in the car a few days after purchasing the vehicle because my battery was bad. They replaced it within 10 minutes and I didn't pay a single dime. I have 500 mi. warranty on the car as well and needed the axels replaced as well. I call in to their Cactus Auto Shop on Camelback the same day (I guess that's where they fix the mechanical issues) and explain to them the situation. They needed my car overnight but don't have any loaners to give. I told them that I work and I can't bring it in until the weekend since I am off. I was afraid that if I bring it in on Friday, my warranty would void since I may or may not be over the 500 miles given. I spoke to Mark who was extremely friendly and said, "Don't worry, I'll take care of it just ask for Mark." I was amazed at the customer service! I go back to the Surprise location and let the Front desk agent know what happened and he said, " We'll take good care of you!" and smiles. What a great car buying experience! I will definitely buy more cars here and refer my friends here as well!!!!!!! Thank you Cactus Jacks for getting me into a vehicle I LOVE!
Cactus Jack Avondale’s Reviews
Great service by Carlos. I recommend going here they will take care of you fast.
Carlos was great! ? Amazing customer service, kept conversation and was completely understanding of what vehicle I was searching for ? Also was a quick process! Highly recommend this place!! Keep up the amazing work!!!
Mr. carlos villalpando was wonderful very helpful got me in a nice car for a good price.
Carlos was amazing very helpful. He helped with all my question as well as got me into a car that is amazing. Thank you again Carlos and will both great people check them out.
Carlos was awesome , very professional an explained things in fully an went of his way to pick me up from home to make the purchase of my new vehicle I couldn’t be happier these guys rock
Thanks again Cactus Jacks Autos!! Second car we got here!! Thanks to the Assistant Manager Carlos for helping us out! Very professional and courteous! Shout out to Big Will with all the paperwork and for going above and beyond satying late with us! We will be back again!
Carlos was awesome..the process was quick n easy! He got my son in a great car with low payments. We're very happy customers! ?
Was turned down everywhere else but Carlos was able to get us in a good vehicle at a decent price. Highly recommend this place if you need a car
Will was great, very helpful in getting me into a nice car reliable car, I would definitely refer this company to my friends, THANK YOU SO MUCH
Cactus Jack Tucson’s Reviews
First time I had a good time at a car dealership the salesperson was really great friendly and kind and fast service took less than an hour to get a car from start to finish
They treat their customers right (even the ones that are difficult) If there is a problem with a vehicle they have sold they will do what is needed to get the problem resolved. There is no credit check and they view your paychecks and ability to come up with the down payment as your credit score. This is great for the credit impaired (Like me)
Helped me w good prices on battery and AC as I bought my car from them 2 1/2yrs ago.
Richard was amazing! thank you for helping my girl get her car for only 1K down. you guys are great
Place to go for car
